1. How do I place an order on glowrynshop.com?
Simply browse the website, find the product you like, select the color and size, and click “Add to Cart.” Once you’ve made your selections, click the shopping cart icon to review your order. Once you’ve confirmed your details, click “Checkout.” Follow the prompts to complete your order.
2. Can I change or cancel my order?
Once your order has been submitted and confirmed, we’ll process it as quickly as possible. If you wish to change or cancel your order, please contact our customer service team as soon as possible, and we’ll do our best to assist you before shipping.
3. How do I track my order?
You can check the status of your order by logging into your glowrynshop.com account. After shipping, we’ll send you an email with tracking information so you can track your package in real time.
4. What payment methods do you offer?
We accept a variety of payment methods, including credit cards (such as Visa and Mastercard), debit cards, and major payment platforms (such as PayPal). Simply select the payment method that suits you at the checkout page.
5. Are items returnable or exchangeable?
We accept returns and exchanges for unused, fully packaged merchandise within the stated return period. Please review our Return Policy for details, including return conditions and procedures.
6. How do you handle my personal information?
We take your privacy very seriously and will protect your personal information in accordance with our Privacy Policy. We collect and use your information only as necessary to provide our services and will never sell or rent it to third parties.
7. How can I contact you if I encounter a problem?
If you have any questions or concerns, you can contact us through our Contact Us page.
We will respond to you as quickly as possible.
8. Are there any promotions or coupon codes?
We regularly run promotions and post them on our website. You can also stay updated with our newsletter and social media channels. Be sure to follow us for updates to avoid missing out!